Support
Most answers live below. If yours is not here, write to [email protected] or use the contact form.
Why do I need to register?
A free account confirms you are 18 or older, keeps your progress in one place, and is required before any demo game will launch. It is the only gate on the site.
Is registration free?
Yes, always. We ask for an email address and a username. No payment details are ever requested, because there is nothing to pay for.
How do I get credits?
Daily check-ins, time spent in demo games, opening a title for the first time, achievements, and reaching new tiers. Every route is free.
Can I cash out my credits?
No. Credits have no monetary value and cannot be exchanged for money or prizes. They are not a currency and are not redeemable.
What can I spend credits on?
Cosmetic profile items only — avatar seals and profile themes. Credits are never spent inside the games themselves.
Do I lose progress if I log out?
No. Your balance, tier and streak are saved to your account. Log out for a day or a year and everything is where you left it.
I forgot my password.
Your account details are kept privately in your own browser rather than on our servers, so we cannot look a password up or reset it for you. If it is lost, you can register a new free account to start fresh.
Why did my playtime credits stop?
There is a daily cap of 120 minutes on playtime earning. It resets each day, and check-ins and achievements are unaffected by it.